FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How long does shipping take?
We process all orders within 1–3 business days. Standard shipping across the United States typically takes 3–7 business days, depending on your location. You'll receive a tracking number once your order has shipped.
Do you offer free shipping?
Yes! We offer free shipping on eligible orders. The minimum purchase requirement will be displayed at checkout.
What is your return and exchange policy?
We accept returns and exchanges within 10 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached.
How do I start a return or exchange?
Simply contact our customer support team with your order number. We'll guide you through the return or exchange process and provide the necessary instructions.
Orders
Below are some of are common questions about orders
How can I track my order?
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package.
Can I change or cancel my order?
Yes, you can request changes or cancellations before your order has been processed for shipment. Please contact us as soon as possible.
I entered the wrong shipping address. What should I do?
Contact our customer support immediately. If your order has not yet been shipped, we'll do our best to update the shipping address.
What should I do if my order is missing or arrives damaged?
If your order is missing, damaged, or incorrect, please contact us within 7 days of delivery with your order number and photos (if applicable). We'll work quickly to resolve the issue.
Products
Below are some common questions about our products
How do I choose the right size?
Each product page includes a detailed Size Guide to help you find your best fit. If you're unsure, our support team is happy to assist.
Will sold-out products be restocked?
Yes! Many of our best-selling products are restocked regularly. Sign up for restock notifications on the product page to be the first to know when your size is available.